Witty brand replies to customer complaints and messages on social media
Social media has significantly changed the way brands and consumers interact. From feedback cards and customer service hotlines, brands have now adopted a social media approach in providing consumers with great customer service experiences. Through their official...
10 Things We Learned From IMMAP DigiCon: The Power of X
In its tenth year, the IMMAP DigiCon is bigger than ever with ten breakout sessions for each of their topic categories, including Branding and Marketing, Search and Social, Content, Creative, Media, E-Commerce, Loyalty, CRM & Analytics, Research and Measurement,...
What makes a video watchable
If content is king, then we can call video the king of kings. Among all types of digital content, video is said to deliver the highest engagement and conversation rate for brands. Audiences are more likely to watch a video than read an entire paragraph of branded...IMPROVE YOUR BUSINESS WITH US
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